APQC 2023 Conference

April 19-20, 2023
Houston, Texas | The Westin Houston, Memorial City

Upland BA Insight will be attending the upcoming APQC 2023 Conference, scheduled to take place April 19-20, 2023, in Houston. Don Miller will be at the event and is looking forward to meeting with customers and others interested in learning more about BA Insight.

Conference attendees that meet with Don will have the opportunity to learn how BA Insight provides organizations with web-like, advanced enterprise search experiences that deliver relevant, personalized, and actionable search results to quickly connect knowledge to knowledge seekers.

Fill out the form and Don will reach out to set up a time to meet at APQC. He’ll be able to show you the impact that a powerful enterprise search experience can have for your employees and customers:

  • Delight users with precise and relevant results from one search bar
  • Centralize search using 90+ out-of-the-box connectors
  • Utilize features such as analytics, AI, intelligent query processing, and personalization to get the right results
  • Provide a unified view of relevant search results no matter where information resides

About APQC 2023 Conference
Sponsored by APQC (American Productivity & Quality Center), the APQC 2023 Conference will look with an advanced and innovative lens at emerging trends and best practices for navigating current and evergreen issues within organizations encompassing people, process, and knowledge management (KM). With the ongoing focus on digital transformation, the increased implementation of AI, the emergence of new work environments, the evolution of work culture, and, ultimately, the necessity for improved and better operational performance, organizations need holistic methods and lasting solutions for success.

Learn more and register

Let’s meet!

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Headline goes here, short ones usually win.

Our speakers are really the best in the biz, learn more about them below.

We enjoy using the solution from InGenius and all of our users find it very easy to use. We get great insights from the dashboards and panels we have built, and when we needed support it is always there. Highly recommended.

Joe Gleason

Operations Manager, Specalised Training Services Limited

Headline goes here, short wins.

You can’t manage what you don’t measure. Average handle time, first call resolution, and Net Promoter Score are just some of the metrics effective contact centers require. You need advanced tools to help your agents and insights into your customers’ interactions to make intelligent operational decisions.

  • Reduce clicks for your agents
  • Automate call logs
  • Easily report on call data
  • Enable fast agent adoption

InGenius has helped companies reduce call handling time by 1 minute per call, increase case handling capacity by 50%, and improve Net Promoter Score by 20%

Your headline goes here, keep it short and snappy. Max four lines.

InGenius connects phone systems to CRMs for significant time savings.