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Driving Revenue and Engagement this Holiday Season

Tuesday, August 23 - Thursday, August 25
11 am CDT | 12 pm EDT | 5 pm BST


It’s time to get ready for the most wonderful time of the year – with carts overflowing and your web traffic telling you, “Be of good cheer!”. But to be successful this holiday season, you need a plan that not only drives revenue, engagement and growth, but differentiates you from the competition. With relevant, convenient, timely and valuable content across your channels that customers will want and need.

In need of some inspiration? Join us for our three-part webinar series, where our team of experts will be sharing the secrets to delivering an outstanding customer experience this holiday season!

In rapid-fire, 30-minute sessions, we will cover:

  • How to build the right plan for your most successful holiday season yet
  • Current trends in shopper habits and what you can expect to see this holiday season
  • Best practices for delivering engaging retail messaging across SMS, email, push, app, mobile wallet, and more!

Daily Topics

Tuesday, August 23
Day 1: How to get the most out of the holiday season with promotions
Time: 11 AM CDT | 12 PM EDT | 5 PM BST  
Presenters: Liz Huff and Julie Foley

Wednesday, August 24
Day 2: Tips and tricks to ensure your email program is ready for the holidays!
Time: 11 AM CDT | 12 PM EDT | 5 PM BST  
Presenters: Tristam Jones and Grant Carroll

Thursday, August 25
Day 3: Delivering outstanding retail experiences this holiday season with Mobile Messaging
Time: 11 AM CDT | 12 PM EDT | 5 PM BST  
Presenters: Kurt Sudyka

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Our speakers are really the best in the biz, learn more about them below.

We enjoy using the solution from InGenius and all of our users find it very easy to use. We get great insights from the dashboards and panels we have built, and when we needed support it is always there. Highly recommended.

Joe Gleason

Operations Manager, Specalised Training Services Limited

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You can’t manage what you don’t measure. Average handle time, first call resolution, and Net Promoter Score are just some of the metrics effective contact centers require. You need advanced tools to help your agents and insights into your customers’ interactions to make intelligent operational decisions.

  • Reduce clicks for your agents
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  • Easily report on call data
  • Enable fast agent adoption

InGenius has helped companies reduce call handling time by 1 minute per call, increase case handling capacity by 50%, and improve Net Promoter Score by 20%

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InGenius connects phone systems to CRMs for significant time savings.