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Maximize your Investment in ServiceNow with Added Knowledge


RightAnswers Knowledge-Paks for ServiceNow instantly provides your agents and end-users with high quality knowledge to resolve issues faster.

RightAnswers Knowledge-Paks for ServiceNow populates your knowledge base with more than 30,000 knowledge articles on 400+ software applications and hardware, searchable in your ServiceNow interface.

The knowledge articles cover operating systems, enterprise applications, antivirus software and mobile devices, as well as articles dedicated to working with ServiceNow.

Join us for a live webinar where Keith Berg and Alex Baker will discuss how RightAnswers Knowledge-Paks for ServiceNow loads knowledge for support into your ServiceNow knowledge base that’s clear, consistent, easy to follow and easy to find.

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Speakers

Upland Software

Keith
Berg

SVP/General Manager
Contact Center Solutions

Upland Software

Alex
Baker

Sr. Consultant

We enjoy using the solution from InGenius and all of our users find it very easy to use. We get great insights from the dashboards and panels we have built, and when we needed support it is always there. Highly recommended.

Joe Gleason

Operations Manager, Specalised Training Services Limited

Headline goes here, short wins.

You can’t manage what you don’t measure. Average handle time, first call resolution, and Net Promoter Score are just some of the metrics effective contact centers require. You need advanced tools to help your agents and insights into your customers’ interactions to make intelligent operational decisions.

  • Reduce clicks for your agents
  • Automate call logs
  • Easily report on call data
  • Enable fast agent adoption

InGenius has helped companies reduce call handling time by 1 minute per call, increase case handling capacity by 50%, and improve Net Promoter Score by 20%

Your headline goes here, keep it short and snappy. Max four lines.

InGenius connects phone systems to CRMs for significant time savings.