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UPLAND AT CCW AUSTIN

Empowered Agents. Happy Customers.

Join us at Customer Contact Week (CCW) Austin on January 23-25 at the Renaissance Austin Hotel.

You can find us at Booth #1106 in the Expo Hall. Come meet the Upland Software team and learn about our suite of contact center productivity solutions.

Fill out the form to schedule time with one of our contact center experts. Learn more about us below.

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Meet our Contact Center Experts!

Our friendly, knowledgeable contact center experts are here to help you find the right solution that best suits your needs.

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Ivan
Nikolov

Account Executive

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Bryana
Corza

Solutions Consultant

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Annemarie
Price

Marketing Specialist

We enjoy using the solution from InGenius and all of our users find it very easy to use. We get great insights from the dashboards and panels we have built, and when we needed support it is always there. Highly recommended.

Joe Gleason

Operations Manager, Specalised Training Services Limited

Join our Best Practice session on Tuesday, October 24

The evolution of customer service is increasingly more complex. Contact center leaders must have a winning enterprise knowledge management strategy to support agents and customers. Learn from a leading organization’s real – world success story; how they transitioned from agent to self-service and how future technologies will enable their customer experience roadmap moving forward.

Facilitators: Jim Porter, Customer Engagement Support Operations Manager, Primerica and Samantha Middlebrook, Senior Director Product Marketing & Management, Upland Software

Join our Best Practice session on Tuesday, October 24

The evolution of customer service is increasingly more complex. Contact center leaders must have a winning enterprise knowledge management strategy to support agents and customers. Learn from a leading organization’s real – world success story; how they transitioned from agent to self-service and how future technologies will enable their customer experience roadmap moving forward.