The Secret Formula: IT projects that deliver real impact 

Date: Wednesday, December 11, 2024
Time: 12pm ET (9am PT/10am MT/11am CT/1pm AT)
Duration: 30 minutes


Join us for an exclusive live webinar tailored for MISA members! We're thrilled to bring you insights from Upland Cimpl experts Bill McCann and Will Nankivell, along with our esteemed customer from the public sector, Darrin MacKeigan, Senior Technical Architect, Province of Nova Scotia.

Why attend?
In this power-packed 30-minute session, discover how your municipality can:
  • Maximize impact while minimizing costs
  • Streamline workflows for enhanced efficiency
  • Gain crucial visibility into your technology inventory
  • Implement effective project management methodologies
  • Establish a single source of truth for clearer reporting
Don’t miss out!
Learn from a public sector IT leader and gain valuable strategies for optimizing technology expense management. Don't miss this opportunity to enhance your public sector IT initiatives.

Register now to secure your spot!

Upland Cimpl is a proud 2024 MISA National Partner, empowering public sector organizations to optimize their technology investments.

Register Now!

All fields are required

Meet the experts

Bill McCann - 258x285 (1).png

Upland Software

Bill

McCann

RVP of Sales & Marketing

Will Nankivell - 285x285.png

Upland Software

Will

Nankivell

Director of IT

Darrin MacKeigan - 285x285.png

Province of Nova Scotia

Darrin

MacKeigan

Senior Technical Architect

We enjoy using the solution from InGenius and all of our users find it very easy to use. We get great insights from the dashboards and panels we have built, and when we needed support it is always there. Highly recommended.

Joe Gleason

Operations Manager, Specalised Training Services Limited

Headline goes here, short wins.

You can’t manage what you don’t measure. Average handle time, first call resolution, and Net Promoter Score are just some of the metrics effective contact centers require. You need advanced tools to help your agents and insights into your customers’ interactions to make intelligent operational decisions.

  • Reduce clicks for your agents
  • Automate call logs
  • Easily report on call data
  • Enable fast agent adoption

InGenius has helped companies reduce call handling time by 1 minute per call, increase case handling capacity by 50%, and improve Net Promoter Score by 20%

Your headline goes here, keep it short and snappy. Max four lines.

InGenius connects phone systems to CRMs for significant time savings.