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UPLAND AT FUTURE OF CUSTOMER CONTACT

Empowered Agents. Happy Customers.

Join us at Future of Customer Contact Conference on 8 February at The Brewery in London.

Meet the Upland Software team and learn more about how our solutions can improve your contact centre operations.

Fill out the form to schedule time with one of our contact centre experts. Learn more about us below.


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Meet our Contact Centre Experts!

Our friendly, knowledgeable contact centre experts are here to help you find the right solution that best suits your needs.

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Chris
Rome

Account Manager

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Sam
Walker

Account Executive

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Stin
Mattu

Product Marketing Manager

We enjoy using the solution from InGenius and all of our users find it very easy to use. We get great insights from the dashboards and panels we have built, and when we needed support it is always there. Highly recommended.

Joe Gleason

Operations Manager, Specalised Training Services Limited

Join our Best Practice session on Tuesday, October 24

The evolution of customer service is increasingly more complex. Contact center leaders must have a winning enterprise knowledge management strategy to support agents and customers. Learn from a leading organization’s real – world success story; how they transitioned from agent to self-service and how future technologies will enable their customer experience roadmap moving forward.

Facilitators: Jim Porter, Customer Engagement Support Operations Manager, Primerica and Samantha Middlebrook, Senior Director Product Marketing & Management, Upland Software

Join our Best Practice session on Tuesday, October 24

The evolution of customer service is increasingly more complex. Contact center leaders must have a winning enterprise knowledge management strategy to support agents and customers. Learn from a leading organization’s real – world success story; how they transitioned from agent to self-service and how future technologies will enable their customer experience roadmap moving forward.