CONNECT YOUR TELEPHONY TO SERVICENOW
Amplify the Value of Your ServiceNow Investment with InGenius
Your customers demand fast, efficient, and personalized experiences with your organization. To deliver this, your contact center agents need advanced call handling tools that provide deep insights, streamline workflows, and reduce call handling time.
InGenius seamlessly integrates Avaya, Cisco, and Genesys phone systems with ServiceNow – including Customer Service Management (CSM), HR Service Delivery, and IT Service Management (ITSM).
Ignite agent productivity and increase customer satisfaction while extending the value of your CRM and telephony investments. InGenius helps companies…
- Reduce call handling time by 1 minute per call
- Increase case handling capacity by 50%
- Improve Net Promoter Score by 20%
Talk to us about creating exceptional customer experiences today!