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Moderator: Michelle Stumpf

During the KCS World Tour in Silicon Valley, California, I hosted a roundtable on Launching Your KCS Program where we talked about a variety of different topics from how to implement KCS in your current knowledgebase to roles and reporting. Let’s continue the conversation and pick up where we left off! I’ll be reaching out prior to the event to hear what topics you’d like to see discussed… can’t wait to pick up the conversation!