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Upland at Knowledge by ServiceNow

Empowered Agents. Happy Customers.

Amplify the value of your ServiceNow investment with Upland Software! Join us at Knowledge by ServiceNow on May 7-9 in Las Vegas, NV — and be entered to win a Nespresso!

Meet the team and learn how Upland RightAnswers and Upland InGenius can improve your contact center and service desk operations. You're invited to engage with us through the following outlets:

  • Stop by our Expo Booth (Booth #4524) Tuesday-Thursday
  • Meals & Meetings — fill out the form to schedule 1:1 time with one of our contact center experts  

 

Upland's contact center productivity suite of solutions:

 

  • RightAnswers: Seamless knowledge creation, AI-powered search, cutting-edge analytics, and collaborative tools—or simply streamline your IT support with 30,000 knowledge solutions flawlessly integrated into ServiceNow.
  • InGenius: Bring your Avaya, Cisco, or Genesys phone system into the ServiceNow Agent Experience and Agent Workspace for a more productive call center and ITSM teams.

Meet the team below.

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Meet our contact center experts!

We’re here to help you find the right contact center solution that best suits your needs. To help with that, here are our experts that will be at Knowledge 2024:

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Alex
Baker

Manager, Solution Consulting

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Chris
Stieber

Solutions Consultant

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Brent
Kellogg

Director, Global Alliances

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Denis
Francoeur

Director, Product Operations

We enjoy using the solution from InGenius and all of our users find it very easy to use. We get great insights from the dashboards and panels we have built, and when we needed support it is always there. Highly recommended.

Joe Gleason

Operations Manager, Specalised Training Services Limited

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Check out what's brewing at Upland

We will be giving away two Nespresso machines during Knowledge! Stop by our booth at the Expo Hall, have a chat with one of our contact center experts, and get scanned to be entered to win.*

We will award two winners if you come by during the following timeframes:

  • During the Welcome Reception on Tuesday, May 7
  • During the open Expo Hall hours on Wednesday, May 8 and Thursday, May 9 (before the Closing Celebration)

*Note that we will mail you the prize — no need to worry about it fitting in your luggage!

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InGenius connects phone systems to CRMs for significant time savings.